Privacy Policy

Information we collect

When you contact us, request a document or book a call, we may ask for information that identifies you ("Personal Information"). We keep it in our own customer relationship management system, which we use to reply to you, to manage our work with clients and, where you contacted us about our services, to send you occasional information about similar services. You can opt out of that at any time. It may include:

• Name
• Email address
• Phone number
• Company name
• Anything you choose to write in a message to us

Log data

Like most websites, our servers and hosting provider record basic technical information when you visit, such as your IP address, browser type and version, the pages you visit, and the date and time of your visit. This helps us keep the site reliable and secure.

Analytics and cookies

We use privacy-friendly analytics that do not use tracking cookies and do not build a profile of you across websites. Some embedded third-party tools, such as our scheduling widget, may set their own cookies when you use them. You can set your browser to refuse cookies; some parts of those embedded tools may then not work.

Our forms are protected by a third-party bot check, which receives your IP address so it can tell a person from an automated script. It is used for that purpose only.

Service providers

To run the Service we rely on a small number of third-party providers, each handling a single function on our behalf. They may access your Personal Information only to carry out that task for us, and are not permitted to use it for their own purposes. If you would like to know exactly which companies we use, and for what, write to us and we will tell you.

These are the kinds of providers involved:

• A cloud hosting provider, which serves this website and runs its forms
• An email delivery service, which passes on the messages you send us and sends you any document you request
• A bot-protection service, which checks that form submissions are not automated
• A meeting-scheduling service, which powers our booking page
• A privacy-focused analytics service, which measures site traffic without tracking cookies

Transfer of information outside Israel

Some of the providers described above operate servers outside Israel, including in the European Union and the United States, so your Personal Information may be stored or processed abroad. We transfer only what that provider needs in order to perform its task.

Security

We take the security of your Personal Information seriously and use commercially reasonable measures to protect it. However, no method of transmission or storage over the Internet is 100% secure, so we cannot guarantee absolute security.

Links to other sites

Our Service may link to sites we do not operate. If you follow a link to a third-party site, we encourage you to review its privacy policy. We have no control over, and take no responsibility for, the content or practices of third-party sites.

Children's privacy

Our Service is not directed at anyone under the age of 18. We do not knowingly collect Personal Information from children. If you believe a child has provided us with Personal Information, please contact us and we will delete it.

Your rights over your information

Under the Protection of Privacy Law you have the right to review the Personal Information we hold about you (section 13), and the right to ask us to correct or delete it if it is wrong, incomplete, unclear or out of date (section 14). To exercise either, email us at info@novodes.com.

Compliance with laws

We will disclose your Personal Information where we are required to do so by law.

Changes to this policy

We may update this Privacy Policy from time to time. We will post any changes on this page, and they take effect once posted. Please review this page periodically.

Contact us

If you have any questions about this Privacy Policy, please reach out through our contact page.

contact page